Leading and Creating a Team
Recorded On: 10/15/2020
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Working at a big institution, such as Memorial Sloan Kettering (MSK), managing multiple regional laboratories and trying to build a successful team can be taxing. Getting to know every member of your team, include all the technicians, pathologist, Mohs surgeons and administration teams is the first order of business. By holding one on one's is important to learn about each member of your team that you are trying to create. Understanding what both the doctors and administration feel is important is the second task to creating a successful team. Hosting round table discussions so that each technician from each regional site gets to know their colleagues at the other sites. Are motto at MSK is ONEMSK, and as a manager I kept that as my vision statement. To envision that five multiple sites can operate and function as one. Through developing this vision statement I realized how important and significant this was going to be in order to develop a ONEMSK team. Being at MSK for almost five years, I believe year one and two were rocky and very hard to get through, a strong leader needs to persevere through the hurdles. Another important aspect is tenacity, being tenacious through this process is extremely important. Lastly, have compassion and empathy for your staff is needed to see the end goal through the lens of each player within the team. Creating a strong team is very important in order to effectively lead.
CEUs: ** This is a free member educational resource and does not qualify for CEUs **
Camille McKay, M.Ed, BSHCA, HTL, CLT
Camille McKay, M.Ed., BSHCA, is a highly experienced healthcare leader with more than 30 years of expertise in pathology, histotechnology, and Mohs surgery. Her career spans a wide range of clinical and operational roles, with a strong emphasis on laboratory leadership, quality systems, and regulatory compliance.
Camille is passionate about education and professional development within the laboratory sciences. She currently serves as a preceptor for the Histotechnology Training Program (HTP), where she mentors students through hands-on training in clinical environments. In addition to her work as a preceptor, she provides independent consulting services focused on laboratory training, operational efficiency, and workforce strategy.
Known for her practical insight and commitment to excellence, Camille brings a unique blend of frontline experience and strategic perspective to every engagement. She is a frequent speaker on topics such as laboratory operations, retention and recruitment, compliance, and cross-generational workforce development.

