Leadership’s Responsibilities in Process Improvement Projects
Recorded On: 10/15/2020
Two key elements of a sustainable process improvement project are a structured approach to managing modifications to the process and a change management plan to ensure employees are going to support and comply with the revised process.
CEUs: This histology course is worth 1 continuing education credit. Course is available for 365 days from date of purchase.
Deb Hagen-Moe, M.Ed.
Deb Hagen-Moe is an Education Program Manager and an Assistant Professor of Laboratory Medicine and Pathology for the Mayo Clinic College of Medicine and Science. She is responsible for overseeing the design, development, delivery and evaluation of a variety of training and educational events for allied health staff. She has presented at numerous regional and national conferences focusing on: soft skills, quality management and change management.