Laboratory Management Collection

  • Registration Closed

This collection offers four highly rated Laboratory Management focused workshops for supervisors and managers responsible for staffing and the running of lab operations. 

Sessions Included in this Package:

  • Navigating Your Way to Successful Staffing Levels
  • "Is it that time of year already?" Annual Performance Evaluations
  • Root Cause Analysis in the Histology Laboratory
  • Anatomy of a Cyberattack

CEUs: This package contains 4 histology courses worth 1 continuing education credit per course. Registrants that include their Florida License Number in their NSH account have credits automatically reported to CE Broker by NSH.  The courses are available for 365 days from date of purchase. 

  • Anatomy of a Cyberattack
    Recorded On: 09/15/2021

    Our hospital was the victim of a massive cyberattack, which has been reported as one of the 5 most significant cyberattack events in the U.S. healthcare system in 2020 (Becker IT December 2020). We would like to share our experiences and lessons learned to help others prepare for continued and increasing threats to cybersecurity. **This is a free member educational resource and does not qualify for CEUs **

    Our hospital was the victim of a massive cyberattack, which has been reported as one of the 5 most significant cyberattack events in the U.S. healthcare system in 2020 (Becker IT December 2020). The event resulted in a network-wide shutdown of all computer systems with some outages lasting over 40 days. This event had a significant impact on our institution and patient care, and crippled lab operations. Having just transitioned to EPIC/Beaker one year prior, we immediately lost all access to our health information management (HIM) system in Anatomic Pathology, paralyzing our ability to process and result specimens. With an HIM system outage of longer than 25 days, we focused on developing systems to help regain operations, establishing new manual workflows and paper reporting. With more laboratories transitioning to network HIM systems such as EPIC/Beaker, we are increasingly vulnerable to the threats of cyberattacks and prolonged downtimes. We would like to share our experiences and lessons learned to help others prepare for continued and increasing threats to cybersecurity.

    **This is a free member educational resource and does not qualify for CEUs **

    Valerie Cortright, HTL(ASCP)QIHC

    Valerie Cortright received her Bachelor of Arts at St. Joseph's College of Maine and completed her clinical training at University of Vermont Medical Center. Ms. Cortright currently serves as the Supervisor in Histopathology at the University of Vermont Medical Center, where she has worked for over 15 years. She is actively involved in the National Society for Histotechnology and the VT/NH Society of Histotechnology.  Ms. Cortright sits on the CAP/NSH HQIP Committee and has served as a grader for that program the past several years. Ms. Cortright has a specific interest in QA/QC and has presented talks and posters at multiple conferences.

    Anne Stowman, MD

    Dermatopathologist & Assistant Professor

  • Root Cause Analysis in the Histology Laboratory
    Recorded On: 09/14/2021

    Root cause analysis (RCA) is a method of problem solving used for identifying the root causes of non-conformance issues in the laboratory. Root cause is the fundamental, underlying reason for a problem. This workshop will help the attendee identify the cause of a problem, solve it, and prevent it from occurring again. ** This is a free member educational resource and does not qualify for CEUs **

    Root cause analysis (RCA) is a method of problem solving used for identifying the root causes of non-conformance issues in the laboratory. Root cause is the fundamental, underlying reason for a problem. This workshop will help the attendee identify the cause of a problem, solve it, and prevent it from occurring again. This saves your laboratory time, money, and resources. A didactic power point will describe and define Root Cause and Corrective Action and Preventive Action (CAPA). Hands-on practice for the laboratory will discuss how to address using a robust root cause analysis process to include 5 Whys, FMEA and Fishbone technique among a few tools. Lastly, the audience will leave with tools to use in their own laboratories. 

    ** This is a free member educational resource and does not qualify for CEUs **

    Kathleen Dwyer, HT(ASCP)

    Kathy is the Corporate Quality Director of Medical Quality Assessment for Quest Diagnostics.  In addition, she was the AP manager at Methodist Hospital of Dallas.

    Debra Siena, HT(ASCP),QIHC

    Technical Manager

    Statlab Medical Products

    Debbie Siena has served as Technical Support Manager for StatLab Medical Products since September, 2010. Debbie has over 25 years of experience in IHC, routine histology and currently focuses on troubleshooting product issues in partnership with customers and suppliers, educating sales and customer service team members on IHC, histology, and overseeing our Customer Outreach Program. Prior to StatLab, Debbie was with Ventana Medical Systems, Inc. for seven years as a Technical Marketing Representative, Senior Technical Marketing Specialist, Area Support Manager and Key Account Technical Specialist with the Corporate and Major Account Team. While at Ventana, Debbie was a multiple award winner, including Technical Specialist of the Year, Technical Specialist of the Quarter, and President’s Club member. Prior to Ventana, Debbie was the Manager of the Anatomic Pathology Department at Baylor University Medical Center in Dallas, Texas for seven years and served as Supervisor of Histology at Children’s Medical Center in Dallas, Texas. While at Children’s Medical Center, Debbie was responsible for development of the IHC and ISH procedures and techniques. Debbie is very active in continuing education and has presented numerous educational workshops at the state and national level as well as multiple teleconferences for NSH.